Loro Piana (Bags)
Loro Piana (Bags)
Frequently Asked Questions
Yes. What you see is exactly what you receive.
Every item is covered by our Picture-Perfect Guarantee if the bag you receive doesn’t match the photos shown on our site, you can request a full refund within 7 days. No arguments, no fine print.
We use the same materials used in original designer production, including premium leathers, hardware, and construction methods.
That means genuine leather (not synthetic substitutes), hand-finished details, accurate proportions, and hardware designed to match the look, weight, and feel of the original.
If the quality doesn’t meet your expectations, you’re protected.
You have 7 days after delivery to request a refund if the item isn’t as shown or doesn’t meet our stated standards.
Most orders arrive within 10–20 business days, depending on your location and the specific item. You’ll receive tracking information once your order ships.
No. There are no customs fees or surprise charges.
We handle shipping through customs-safe routes so the price you see at checkout is the final price you pay.
Yes. All payments are processed through secure, encrypted payment systems.
Your information is never stored or shared, and every transaction is protected to meet modern security standards.











